Carbookers is committed to the highest levels of customer service and
aims to provide efficient and seamless delivery of a range of quality
products at the most competitive prices in the market.
We strive for excellence and to exceed our customer's expectations by
constantly evaluating and improving the products that we provide and
seek to deliver exceptional value with honesty and integrity.
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In order to meet these commitments we
undertake to:
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Respond to all enquiries in a timely
manner.
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Employ only trained staff who share our
commitment to quality and service.
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Provide courteous and efficient service.
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Provide accurate and through information.
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Answer all emial enquiries with a non-automated
response within 24 hours.
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Deal with all telephone enquiries promptly
and professionally.
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Fully comply with the requirements of
the Data Protection Act regarding the privacy of personal information.
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Consistently exceed our customers expectations.
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Keep our clients fully informed of the
progress of any enquiry brought to our attention.
